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Discussing the Future of Emergency Nursing

The latest nursing news and information brought to you by the Johnson & Johnson Campaign for Nursing’s Future – This is Nursing Notes Live.

Nursing Notes Live is an audio extension of the national award-winning monthly e-newsletter, Nursing Notes – which offers the latest industry news, trends and updates in nursing. You can subscribe to the e-newsletter at www.discovernursing.com. Each month’s Nursing Notes issue will be accompanied by a couple of episodes of Nursing Notes Live, which will expand on the content and provide you greater insights into the topics presented in the e-newsletter. Check out NursingNotesLive.com or visit iTunes to subscribe to all episodes of this podcast!

ER Nurses in the Future

This month’s Nursing Notes newsletter takes a look at the fast-paced field of emergency nursing including sub-specialties in trauma care. In this episode, we brought together a panel of emergency and trauma nurses to discuss the roles nurses can play in this field and what they can look forward to in terms of advances in case which can impact emergency departments and their patients. We were joined by Elizabeth Seislove, Director of the Trauma Program at Lehigh Valley Health Network in Allentown, Pennsylvania and Randy Smith, Director of the Emergency Department at Nationwide Children’s Hospital in Columbus Ohio.

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Jamie:                  I’m here with Randy Smith and Betsy Seislove to talk about advances and changes in trauma care and emergency nursing care – what kind of things are on the horizon. I guess I’ll start with Randy talking a little bit about – nursing, in general, have come so far but emergency nursing really has advanced right alongside of all the other things going on in the nursing career path in general. Many aspects of emergency care, the nurse is just an integral part of the process in assessment, in providing treatment and also instructions for someone that is not going to be your patient maybe ever again. There are some things that have changed over the years. What have you seen come along that has really changed the way that nurses have interacted with their patients and advanced the way that emergency nurses and trauma nurses care for their patients?

Respondent:          I guess, from my perspective, I don’t know that up until maybe the last five, ten years or so that you [won’t] to see trauma nursing really had a true identity. I think that the certification piece, that’s really evolved the advanced training piece of that. It really helped to drive emergency nursing and trauma forward. I’ll give you an example. I know here at Nationwide Children’s, on the trauma side for example, we developed what is called a “Trauma Nurse Leader” role. This is a nurse that is chosen by their peer group as well as recommendations from our physician colleagues to go to one-year internship in trauma nursing. These TNLs have really drive to include the calling of the level of the trauma here at Nationwide Children’s. That’s certainly wasn’t the case five years ago. I don’t know that there really was a lot of value given to the trauma nurses in their role to not only in the initiation of the trauma but the care of the patients. A lot of things are being initiated and driven by the TNLs. I think we have that kind of a role that’s carved out because I don’t always think that nursing has done a good job of carving out roles for themselves. At times, I think [unintelligible] gets placed upon us because of necessity. I think we’ve been much more proactive as a profession to take more ownership in carving out and driving those roles inside the profession versus from a multidisciplinary group as a result of a [root] cause or unfortunately a bad outcome.

Jamie:                  Betsy, what are your thoughts?

Betsy:                   Well, I have to kind of echo some of what Randy has just spoken about his institution. What we did about – it was probably about five or six years ago – we also identified that trauma is such a complex disease process that if you throw a nurse back in a trauma bay and expect them to know exactly what to do without a lot of experience behind them, they felt loss. The team felt loss. What we did is we put together what we call our “Core Trauma Nursing Team.” They again are the select few nurses who are identified by their peers and by leadership as having that core concept and that core understanding of what the trauma patient absolutely needs following the ATLS concept. That core trauma nurse, her or his position, is really as a caretaker but also as facilitator back in that trauma bay. They work in concert with the trauma attending to assure that that patient is getting absolutely everything that they need after resuscitation. They are back there kind of orchestrating that whole trauma resuscitation. We really pooled all the finite pieces of resuscitation. We look back five or six years ago when the prehospital people would bring the patient, nobody paid attention to prehospital because they were too busy looking at the patient. Well, we’ve pulled back and said, “Wait a second, we need to listen to our prehospital colleagues.” Listen to what happened to the patient so that core trauma nurse with pre-hospital they say, “Time out. We give that report and then we start taking care of the patient.” There is always somebody absolutely assigned to listen to that prehospital report. We’re now building on that process. We’re doing – the new buzzword out there is “co-resource.” We are looking again at our process to make sure that we are truly – the team is working together as a team, that there is not an “I” in that team. Everybody is back there working for the care of that patient. We did process flows. We looked at how the patient enter; who is at the bedside; who should be there; who shouldn’t be there. By working through those processes we’ve been able to really finite that care in a very efficient way that our outcomes are fabulous. We’re really proud of that. Along with Randy having that nurse leader or that core trauma nurse back there, it is vitally important. That core trauma nurse also mentors new nurses to become that other trauma nurse to come back and help them. It’s not just these certain few. They also mentor and educate new nurses which they are more than excited about. They love to teach and love to educate. Again we’re kind of doing the same thing as Randy is at his institution as we are at Valley Health Network and really proud of that. The attending really foster that relationship and really count on the nursing staff to lead that with them.

Jamie:                  What do you see is the role, Betsy, for an advanced practice nurse, perhaps a nurse practitioner in the emergency or even in a trauma setting? Is there a position in the clinical setting beyond just the oversight role for patient care planning that happens in so many facilities associated with the discharge planning, in getting resources and working with social work, is there another location or a place for that advanced practitioner in the clinical setting of patient care itself?

Betsy:                   Well, advanced practice certainly has a huge part in my heart. I think the role of the nurse practitioner, the role of the advanced nurse practitioner, has really kind of been put out there on the forefront where a couple of years ago, it was really kind of pushed underneath the rug. We have started to utilize nurse practitioners and advanced practice nurses in our daily practice. They have been a consistent factor in caring for our patients. Our residents, they come and they go. We have visiting residents who come in. We have found that the glue that keeps everybody together is that advanced practice role. The nurse practitioner has a very global process of taking care of that patient across the continuum. They can be in the trauma bay helping in the resuscitation. They can also be in the ICU. They can be upstairs on the floor. They can help with discharge planning. They can also be in the clinic. We have used nurse practitioners and starting to use advanced practitioners as well to really help facilitate that patient through that trauma continuum and making sure that whatever that patient needs, we’re making sure we’re ordering that. Because what we find is the residents, like I said, come and go but that nurse practitioner is a very consistent factor. The nurse also brings that global look at the patient. We also have physician assistants that also do a fabulous job. But there is a piece of nursing that has to be at that bedside because they are also teaching and mentoring not only the patient and the family but the other nurses at the bedside. I am a huge proponent for nurse practitioners and advanced practitioners.

Jamie:                  Randy, what about in your hospital facility and experience?

Randy:                  Here at Nationwide, I know the APNs are used pretty extensively throughout the hospital. I think where there’s opportunity is within the trauma’s program itself. I know there are APNs that support, for example, surgery. Again APNs working specifically in the trauma program in the ED do not happen. I totally support it. I think too often sometimes APNs are still looked at as a physician asset but not as much as a nursing adjunct. I think for a lot of different reasons. I think it’s ironic when you look at the role of the APN in the last ten, fifteen years across the healthcare environment how much it has expanded I think in intensive care units and other areas that it hasn’t I think evolved as quickly within trauma centers. In fact, I don’t think there’s very little data out there that’s even been published regarding the role of the APN in trauma centers. I know I worked critical care many years myself and I looked at the nursing adjunct. The APN provide the – in the management of these critical care patients. I see a lot of the same things happening with the advanced practice role. I think we’re going to have to be more proactive here in the trauma program. The president is set for that I think with another program to carve that role out. I know I certainly support it. Talking with the physician leadership, they support it. We’re actually at a good point right now because we are getting ready to open up a replacement hospital in 2011 and ‘12. So we’re really taking a pretty hard look and scrub down off our programs and manpower and those kinds of things that truly helping to keep that out there for discussion.

Jamie:                  So you’re looking constantly at changing the staffing structure for an ER or a trauma center. Do you see that role, with the Institute of Medicine report, an increased role for advanced practice? Is there really going to be a fundamental change in how we staff these facilities?

Betsy:                   I know our institution does have some APNs and again we have one within the trauma center. I think it’s going to take time to change the culture of how we look at that. You’re right, that report hopefully will help. I agree with Randy that APNs have not – especially in Pennsylvania, we finally got a white paper about a year-and-a-half, two years ago, kind of saying what APNs are able to do but it hasn’t been completely accepted. Really, the reason why I don’t think it’s been accepted, it hasn’t been understood yet and probably has not been used to the fullest capacity as it could be. I think we have a huge opportunity to definitely foster those physicians.

Randy:                  Betsy, I kind of make another point here. Betsy, I don’t know what you understand but I think what’s also limited to this – and I’ll go back to my experience on the critical care side – I think most people would acknowledge that we look at the acute care practitioner role, that is one that’s been slow to evolve. I know there really have not been a lot of programs that produce that level of an advanced practice nurse. I know that we only look at bringing nurse practitioners into the critical care units of Ohio State University Medical Center. There are a lot of challenges because there just wasn’t a lot of the acute care NPs out there. You are forced to take a look at FNPs and others and then bring them in and adopt a program. I think they train them and bring them to the level of practice that needed to be done. I don’t think that it has changed a lot. Some of the programs had been increased their capacity but I still think, if I’m understanding correctly, there’s still is not enough of the acute care NP programs out there that probably keep pace with what the demand is.

Betsy:                   No. I agree. I know just a couple of my colleagues are going back for nurse practitioner. I only know one school we’ve – local to me here in Pennsylvania that actually offers that acute care piece. Only if you pursue that on your own will you be able to foster that. But you’re absolutely right. I think there is a huge opportunity to try to get that more recognized. Because we have one, like I said, APN who really just – she just kept pushing and pushing and pushing to get that experience. The other APNs that we have throughout the institution are all kind of more medicine-based but not more in that acute care setting. So, yes, I agree with you. The opportunity is just ten-fold, I think.

Jamie:                  Let’s move along and look at the future of emergency care and trauma care in general. Nurses, we see how they’ve come so far. We’ve been talking about that. What have you been seeing on the horizon? I guess I’ll start with Randy here. What have you seen on the horizon that is exciting to you that’s going to change the way patients are cared for by your nurses?

Randy:                  I think some of the things that come to mind to me pretty quickly is the technology piece. We’re starting to see a lot more technology integrated into the emergency department in general, particularly with the advent of the EMR. I know it’s been exciting here because of the fact that my application specialist is an RN. I think you’re seeing more on the informatics side, nurses in those roles so they understand the practice of nursing. Certainly a big benefit but I’ve got an application specialist for our Epic system. She was one of my staff nurses for a little over three years. Because she understands the practice of emergency nursing, we will sit down at the table to talk about things that we can change on a level without having to go to the hospital because some things we can do departmentally that don’t really impact the rest of the hospital. We have the latitude to make those changes within our department. We’re able to do it more quickly because, again, because I got a nurse who’s in that role and she understands that. I think just the technology piece. I know that we are [getting] ready to go live in April. We all have the electronic trauma, the application record. I think this is also a huge area of opportunity in trauma nursing. I don’t know that a lot of programs have an electronic record out there. So this is certainly something we’re excited about the technological piece of things. I think also the orientation, the education. The hospital has bought into now for years, several years here. I think when you look at the fact that you don’t get that experienced RN in the numbers that we used to get years ago, you do have to rely more on nurses that maybe come from other acute care backgrounds like critical care where you happen to look at those new graduates. I think [all of these] are seen to a point that Betsy made earlier where there’s the trauma side and emergency nursing, you just can’t take people and give them a four, six, ten weeks of orientation and expect them to be able to practice. We all know the practice of emergency nursing is more diverse and complex than ever before. I think when hospitals start to recognize the ED as the front door of the institutions and the ED start to also drive. I think some of the downstream [tier] by the work and care we provide in the ED, I think it really open the door then for emergency nurses to have more of a voice in [tier] in general and they were recognized more as full partners in that care. I think that’s something that nurses have done very well here at Nationwide is they’ve taken ownership for that and they drive that. They are looked as full partners with not only our physician colleagues but also other disciplines within the system. We’re actually talking about as well the development of – in more advanced internship if you will. I know that if you look at nurses in general, we’re the only profession I think still cross the board. We did not have like a residency program. What always concerns me and a lot of other nursing leaders is, is even that you do a six-month orientation program, most of us recognizes it takes a good twelve to eighteen months that nurse out of orientation to really start to get comfortable in the practice of emergency nursing, to at least start to hone in on their own time management and critical thinking. You still need have some mentorship there. You still need to have some connection to bodies of knowledge for example. I think that’s something else would be the third thing I would talk about is that we are doing a much better job at integrating evidence-based practice into what we do here. I think nurses are starting to get much more excited about the scientific contributions that nurses can make to the practice of emergency nursing. I remember we hope that we can get this residency program develop. Again I think we do a good job overall with the orientation. But even within our ED, where there’s the trauma side or the ED side, I think it’s keeping those nurses connected or do you come back once a month or every couple of months and have maybe some type of a meeting where you’re taking a look at progression, how are things going. We all know that a lot of hospitals I have looked at for several years now, retention rates in those nurses, three years or less. Because if you’re going to lose them, you’re going to probably lose them in that first year because they don’t feel connected. They feel overwhelmed, all of those kinds of things.

Jamie:                  What about you, Betsy, the things that are exciting to you? Randy has just named a ton of just great topics. We could probably expand on all three of them but I think there’s a lot of good things that are out there on the horizon. What are you most excited about?

Betsy:                   Well, first of all, as soon as Randy said he’s get an electronic trauma flow sheet, I was like, “Really?” like “Good for you.” I’ll tell you that is one of the areas that truly, like you stated, I think we are struggling nationwide from an electronic technology standpoint. I think we have done a fabulous job with the electronic medical record in certain respects. But for that trauma piece of it, it has been a struggle to get all of the pieces that we need to be electronically, for the nurse to be able to do it efficiently. We are still looking at it. We still do paper flow sheets back in our trauma bay. Good luck to you, Randy, and I think it’s a huge step forward. It would be something that would definitely – should be shared with the rest of us, emergency nurses and trauma nurses – how to do it, what it looks like, because people are going to be jumping at that. I really have to jump on that technology bandwagon as well because we actually – our physicians have their electronic daily note and we’ve been doing that for probably about six years now. We’re actually opening up a new template probably in the next three weeks which will allow finally the nurses to be able to see that. They see it after it’s printed and it’s put in the chart but now they can see it actually electronically and it actually coincides with their nurses’ notes. Again another piece of collaboration among the trauma service that the nurses, the physicians, respiratory therapy, nutrition, all those interdisciplinary people can now be on the same electronic medical record. We are extremely excited about that. Also our informatics person who works with our trauma team is an old trauma nurse who is a trauma nurse for fifteen years. Not only does she love the informatics piece but she understands the trauma piece of it which is very rare to find. To have that combination that has helped us tremendously. On the orientation piece, I agree with you, Randy, 100%. We actually did institute probably about two years ago, it’s not a full-fledged residency program, but we put the concepts into place that to be a core trauma nurse, there is X amount of time and X amount of expectations that you must meet. You must have so many of this complex trauma patient before you can do the next procedure. There is a lab. They are attached to a certain nurse for an extended period of time over that initial orientation and it has worked beautifully where that nurse feels so comfortable walking back into that trauma bay; whereas two years ago, they won’t even set close to the door. That mentoring and that “internship/residency” has helped our nurses really, really tremendously. The satisfaction of the nurses has increased ten-fold. We are a Magnet hospital not only once but twice and actually Magnets here this week for their third visit. We’re extremely proud of that because we really, really foster our nurses to do that ownership piece and really stand up for what nursing really is. We do look at evidence-based practice. They sit on committees that look at different policies and procedures and, “Well, why are we doing that?” We allowed the nurses to ask those questions rather than just hand them a policy and say, “Here, you need to do this.” They have ownership for that policy to say, “Wait a second, let me pull that article and make sure that we’re truly doing what we’re supposed to be doing.” So we’re doing everything you’re doing, Randy. It’s exciting. The nurses – I’m working on a lecture right now and I’ve been interviewing nurses and I’m telling you they’re happy out there. They want to get rid of the paper work. They’re excited about the electronic medical record. They see that as the future which will give them time to take care of the patient.

Jamie:                  That’s what’s it all about, it’s being there to take care of our patients. I think nurses are in their positions because they want to be at the bedside more than they are at the chart.

Betsy:                   Yes.

Jamie:                  Any final thoughts, Randy, for someone thinking about a career in emergency nursing or trauma nursing? What would you maybe some advice you would offer to them?

Randy:                  [Unintelligible] The biggest thing I would say to anybody is, I don’t know that today is probably is more exciting than at any point that I can think of in a long time. I think all the things we talked about, I think Betsy’s right, we’re not there yet with technology but it’s moving. I think we’re making great strides. I think when you look at hospitals to that – our Magnet organizations – I think that certainly has added a voice to the practice of nursing in general. I think where nurses like here, for example, our emergency nurses have really carved out a role for them. They’re taking ownership. They’re driving practice. They’re being looked at as full partners in care more than I can ever remember. I think that’s really exciting. I think nurses are looking for that autonomy. They want to know that they have a voice, that they make a difference, that they control and direct their practice. I think with the orientation strides, I think we’re doing good job. Most places are preparing nurses to practice. They’re being empowered. I just think it’s exciting. Although certainly, I think you hit it on early, Jamie, we know that one overcrowding probably isn’t going away. At the same token, I think it’s exciting to know that we’ve got more control than ever before of deciding what that looks like and the fact that more hospitals recognize the ED as they do away, or at least as they do away, to the hospital. I think it’s driven down tremendously – burnout, turnover, I think retention is higher. I think one of the things we’re talking about too is, how did you leverage out that experience? What kind of other roles you would maybe create? When that nurse gets to the point where they’re not able to keep up with maybe the physical demands of emergency nursing or trauma, what other kinds of rules are there out there that allows us to keep that genuine experience to keep the practice strong and vibrant.

Jamie:                  Betsy, I know you’re going to run, but final – just words of encouragement for a nurse considering or a student considering emergency nursing?

Betsy:                   Yes, I think emergency nursing, trauma nursing – again as I’ve been interviewing nurses the past several weeks, trauma and emergency medicine is a high-adrenaline rush for nurses. If you’re truly looking for that, it’s the place to be because you are truly ingrained into that patient. Number one, it’s never the same every day. Every patient comes in with something new so you are constantly investigating, constantly looking. It keeps you on your toes all the time. I agree with Randy. The fostering of nursing, it’s not just the nurse at the bedside anymore, it’s more than that. They are recognized as a nurse. They are recognized as part of the team. They’re recognized as making a difference within how they practice at that bedside and what is being brought to that patient. They have a voice and they’re being heard and they’re being respected and they’re part of that team. I’ve been in this over twenty years and still don’t find any dull days in my life, so I say go for it.

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Don’t forget to check out the entire February, 2011 issue of Nursing Notes, featuring a peek inside the specialized fields of emergency and trauma nursing. You’ll find links to resources like the Nursing Campaign’s “A Day in the Life” video which follows emergency department nurse Laurie through her day while she balances family, hobbies, and a second career as an ER nurse, and the Emergency Nurses Association’s latest set of Emergency Nursing Resources.  You can read the entire issue online at www.discovernursing.com and don’t forget to catch our other Nursing Notes Live episode this month where we brought together a group of emergency and trauma nurses to discuss the unique challenges associated with their jobs. You’ll find this and our other podcast episodes at www.NursingNotesLive.com and in the podcast area in iTunes.

Trauma and Emergency Nursing Compared

The latest nursing news and information brought to you by the Johnson & Johnson Campaign for Nursing’s Future – This is Nursing Notes Live.

Nursing Notes Live is an audio extension of the national award-winning monthly e-newsletter, Nursing Notes – which offers the latest industry news, trends and updates in nursing. You can subscribe to the e-newsletter at www.discovernursing.com. Each month’s Nursing Notes issue will be accompanied by a couple of episodes of Nursing Notes Live, which will expand on the content and provide you greater insights into the topics presented in the e-newsletter. Check out NursingNotesLive.com or visit iTunes to subscribe to all episodes of this podcast!

Emergency or Trauma Nursing?

This month’s Nursing Notes newsletter takes a look at the fast-paced field of emergency nursing including sub-specialties in trauma care. I got a chance to sit down with two experienced emergency care nurses to talk about the differences between emergency department nursing care and the specialized emergency field of a trauma nurse. Paul Bond is an emergency nurse with over 20 years experience in the field. He’s also the host of a bi-weekly online radio show found at EmergencyNursingToday.com. We were joined by Susan Cox, a trauma nurse at Rady Children’s Hospital in San Diego where she is Director of Trauma and Volunteer Services. Susan is also the President of the Society of Trauma Nurses.

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Interview with Paul Bond and Susan Cox on Emergency and Trauma Nursing

Jamie:                  Susan and Paul, I’m happy to have you on the show here at Nursing Notes Live. I’m excited mostly because I think it’s important to draw distinction between the specialty of emergency department nurse and the subspecialty or its own specialty in its own right of trauma nursing. So Susan I thought I would start off with asking you, what do you see is the key differences between being a trauma nurse and perhaps being an ER nurse?

Susan:                  Yes. I’d be glad to help with that. Actually trauma is a subspecialty of nursing. It is specific to the phase of care that you’re talking about. The emergency department or the emergency center phase of care is one phase of care in trauma nursing. So there are people who work in the emergency department. Sometimes all of the people who work in the emergency department function as trauma nurses. But there also trauma nurses in all of the other phases of care in the hospital or outpatient setting. We have trauma nurses who function on our floors. We have trauma nurses who function in a radiology department and our critical care units. They are all caring for trauma patients and have a subset of clinical expertise and knowledge that is specific to trauma patients and anticipatory knowledge and expertise in anticipating what might occur ongoingly with the trauma patient related to mechanisms of injury and what has happened to the patient. So the difference between an emergency department nurse and a trauma nurse is basically that a trauma nurse can be an emergency department nurse but there are also trauma nurses in many other phases of care in a hospital.

Jamie:                  It’s interesting that you say that, Susan, because I didn’t know that the trauma nurses extended beyond, say, a specific trauma center or beyond the emergency department setting but that’s very interesting that they extend into other realms.

Paul:                    I really didn’t either, Jamie. I understood that trauma nurses were not just in the emergency department. But my understanding was more the critical care post-ER like in a trauma ICU or those types of things – the OR. I didn’t realized that they went into radiology and the regular force too which I think was great because trauma is its own continuum of care. Since the ‘60s with the advent of the Golden Hour and everything that R. Adams Cowley did through shock trauma, we’ve noted that there’s a major difference in how you care for trauma patients versus medical patients or simple trauma patients, if you will, somebody’s just had a broken leg as compared to somebody who was stabbed or shot or fell of a building or whatever it may be. There is an entire continuum of that patient’s care related to the trauma as compared to just the ER which is how it originally was. It was trauma with trauma. Once you got out of the ER it was just general nursing care or just general medical care. I’m glad to see that the specialty has blossomed, if you will, into the other realms of nursing – critical care as well as radiology and out on the floors after they come from the ICU into the Step-Down units. I think that’s great to have that care all the way through to discharge because, truly, trauma is – just as Susan said, it is a sub-specialty of its own but it’s a very specific specialty that has a lot of information that you need to know. Kind of like an ER nurse, it’s almost the same but it’s different in that an ER nurse has a lot of things that they have to know very specifically for right-now but doesn’t necessarily have to know anything for two, three, four days or a couple of weeks’ out. Whereas trauma nurses have to know the right-now with trauma but also a month down the line what to expect with what’s going to happen after the patient. Somebody that has massive barotrauma, let’s say, they may end up going into ARDS and that could be two to three weeks’ out from the trauma. To know those types of things and to have that specialty, I think is a wonderful way of handling it.

Susan:                  Right. It works really well. I think one of the really confusing things for our public, for the citizens, is that with the advent of so many emergency department-based shows on television and so much drama around the trauma that happens on those shows, people really have trouble distinguishing between an emergency department and a trauma center. They think they are the same thing. The whole continuum of care is what’s really interesting to people when you sit them down and talk about it. That the emergency department is one phase of care and that in our – I work in a pediatric hospital where we don’t get a lot of acute-status patients, you know, knives and guns club types of patients – so we don’t have a lot of really seriously injured kids who come into our emergency department but those who are seriously injured spend the least amount of time in the emergency department. They are expedited either to the operating room or to the ICU or to imaging, the CAT scanner. So the phase of care is really different depending on the acuity of the patient and the perception that all of the operations and all of the diagnostics go on in an emergency department for most hospitals is really confusing to our citizens.

Paul:                    Right. I have to agree. Susan, I work in a community hospital so we’re not a trauma center. The traumas that we get, that come in, most of everything you’re talking about actually happens through the ER prior to us transferring them out. We work with two trauma centers, they are relatively close. One is about thirty miles away which is a level two trauma center and one is about 70 miles away which is a level one trauma center. Speaking with those nurses and in dealing with them over the years, what you’re saying is exactly true. A trauma patient or a trauma stat patient when they come in will spend no more than 30 minutes in the ER and then they’re gone. But the trauma care continues on and the trauma nurses continue that on. The ER nurses only do that first 30 minutes of initial assessment, maybe starting IVs, hanging some blood, whatever the case may be to move them on to the OR or wherever else they need to go.

Susan:                  Correct. I think something else that’s really confusing too – even professionals who don’t really spend time thinking about the difference between a trauma center and an emergency department, really don’t understand that there is a huge number of patients who come in as injured patients into emergency departments, even emergency departments of trauma centers who are not trauma patients. In our hospital 90% of the injured kids who come in are not trauma patients. They are managed by the emergency department or they’re managed by our clinics, especially orthopedic clinic and never rise to the level from a mechanism of injury or acuity point of view to a trauma status. So the whole continuum of injury is confusing to people also even our own profession don’t get that. There are injured patients but then a subset of those injured patients is trauma patients.

Paul:                    Right, I agree. Right now, we’re going through some of that same type of learning with not only the nurses that I work with in my emergency department but also the more of the two local trauma centers. Florida, originally when they setup the trauma system, had set it up based on the ACS criteria which included mechanism of injury. But within the past, I’m going to say, ten years – I don’t know what exactly the time frame is – the state had decided to take that out of the trauma stat criteria because of the push from the trauma centers, because they were getting so many patients that were coming in a trauma stat. So instead of going back and saying, “Okay, they may not be trauma stat but they can still be considered trauma patients that you go to your ER” being a trauma center, the state – because there was a crisis at that point, all the trauma centers were threatening to drop their certification which meant Florida will have no trauma centers at all. They moved that out of the trauma stat criteria. So now it puts the burden back on the paramedics to make a decision based on things other than MOI which, as you know, plays a big role in trauma patients. Trauma patients for the most part are young and healthy so they manage very well and they can maintain for a longer time until all of a sudden they’re not maintaining at all. That MOI, I think, needs to truly be in there because if somebody falls from twenty feet, they may be fine for an hour, but an hour and ten minutes later, they’re crashing.

Susan:                  Absolutely. That’s really where the whole concept of trauma centers came to be. I live in San Diego where we’ve had a trauma center for about 26 years but I was a nurse in our pediatric ICU before we had a trauma center. It was very frustrating for all the clinicians in our center to see kids come from small community hospitals that really didn’t have the resources to adequately manage critically-injured patients who tried for a couple of days and then realized they went over their heads and then transfer the kids. So we got kids with not only what’s called “primary injury” but also secondary injury – swelling and bleeding and things that could have been prevented had they been in a trauma center which is the concept of the “Golden Hour” and trauma center system. It’s getting the patient to the right place. Our county of about 4,000 square miles, we do use mechanism of injury as a determinant because kids can compensate very well for a period of time and sometimes to the uneducated eye or the more naïve clinical eye of a paramedic or young paramedic, the child can look perfectly fine and be compensating for a critical or really life-threatening injury that’s internal and not readily apparent to somebody who doesn’t do pediatric care all the time. Depending on environment, and San Diego is kind of a combination of urban and rural, mechanism of injury does enter into our definition of the trauma patient and I think we just have to as regions decide what makes sense for our own areas. But certainly we have understood and have greatly appreciated the ability of a small child to compensate for a very serious injury for a period of time and look pretty good.

Paul:                    Right. I think if you talked to most ER nurses who have been in the emergency department for a few years, and paramedics the same way, if they’ve been on a bus and then the streets for five years or so, they’re all going to tell you the same thing, that they have seen these patients that looked fine and all of a sudden they weren’t fine. So they understand and I think that’s a good thing too in that although it may have happened haphazardly, a lot of people who are in the community facilities that aren’t a trauma center now realize that this person, although they look great, they really need to go to the trauma center to be checked out a little bit more definitively because we can’t handle it. Right along the same lines, I’m glad to see the CDC pushing the full ACS criteria as the trauma stat criteria now that’s been backed by seventeen different agencies. I’m hoping that that’s going to come around nationwide as one set criteria.

Susan:                  Exactly. One of the things that I thought that might be helpful to talk about, you’re probably confronted with this also, is the new generation of nurses, the young nurses are all really anxious to get where they’re going in a hurry. I get a lot of phone calls and a lot of people coming to me and saying, “I want to be a trauma nurse.” They have a month of nursing experience or they’re right out of school. I think it would be helpful to talk about – so what does it take to really be a trauma nurse or experienced emergency department nurse that deals with trauma in a really effective clinical way, what do you think about that?

Paul:                    I think that’s a good idea too. As a brand new nurse coming in to the emergency department especially if you are a grad nurse, it can be very overwhelming because you think that you got a handle on things coming out of nursing school and all of a sudden, you’re thrown into a completely different environment that that’s – I don’t want to say “uncontrolled” but it’s controlled chaos. As you know, an ER is not anything like the floor. It’s a totally different animal. Nurses, especially new nurses, can be very overwhelmed with what’s going on in the ER and having to manage multiple priorities. I always tell brand new nurses that I think it’s a good idea that they start thinking about becoming at least a certified emergency nurse so they can start understanding what it is to be an ER nurse first and then if you say, “I want to specialize past that,” you’ve got that foundation of managing multiple priorities and dealing with critical patients and then move on from that.

Susan:                  Yes, I totally agree with that. I do think it is underappreciated by new nurses coming in to the profession, how much knowledge you acquire just by doing basic nursing care either in an emergency department or on a basic floor where you’re just honing your skills and moving from novice to expert and being able to look at a child or an adult. Really, with your gut, because of all the knowledge and experience you’ve acquired, be able to say to yourself, “This is a patient who is fine” or “This is a patient I’m really worried about.” That ability really requires a certain amount of in-the-trenches, basic nursing work where you’re just acquiring skills and learning from the people around you.

Paul:                    Right. I agree. It’s a shame that as nurses come out of school, they’re given the impression – and I don’t want to say that they’re told is – but it’s almost like they’re given the impression that they are nurses and they can take care of patients. To a point, they can, but I don’t think they realize that nursing school gives you the very minimum basics of what you need to become a nurse and then you have to start applying that and learning the nuances of the care, if you will. Like you said, once you see a lot of things you start getting that gut impression that “This person isn’t as well-off as they look.” That only comes with actually seeing it and doing it.

Jamie:                  You need a baseline. You need to have a normal to be able to recognize the abnormal. I run into this one. I educate students. I do a lot of EMS, paramedic and EMT education and they ask me, “Well, I need to know the different lung sounds are supposed to sound like.” And I said, “Well, you need to be assessing lung sounds on every single patient whether they’ve got a respiratory issue or not because how else are you going to recognize normal?”

Paul:                    Exactly. When I was a paramedic actually, when I have had new EMTs as a partner or any EMTs that had never been my partner before, I always make sure that they understood what normal sinus rhythm was on a monitor, what asystole was, and what Vfib was because past that, they don’t need to necessarily know. It’s good that they know but those are the three that they need to know. If they see it, they need to tell me right away. Everything else can kind of wait a second or two and you need to let me know if it’s not normal sinus. But those three were emergent things that I needed to know about right away. So it was still just the basics. One thing that has stuck with me for 28 years when I was in EMT school, was my EMT instructor told us that if you are going to go on to be a paramedic, you need to be a good EMT first before you can even think about being a paramedic because it doesn’t matter if you intubated the patient and did everything else correctly but you miss the fact that they were bleeding out from their leg. You need to do the basics first. I think the same thing is true for nursing. If you understand what the basics are, of the ABCs and what a normal person looks like, then you start getting the feel of what an abnormal person is. Even if you don’t know what’s wrong, you know something’s not right and that’s the important part.

Susan:                  Exactly. I think the other thing that is underappreciated by new people coming in to the profession – I don’t know about you but I can’t tell you how many times people have asked me why I didn’t just become a physician. Like if you’re really intelligent, you’re not going to be a nurse, you’re going to be a physician. I have made a point of having a conversation with those people to talk about the fact that I made a conscious decision to be a nurse. Nurses and physicians have different roles. The caring part of nursing is what really drew me to this profession. The caring part of nursing is something that you really have to learn. You can be a really caring person but the psycho-social aspects of being a nurse, especially a trauma or an emergency department nurse or a critical care or cancer nurse, it’s really a burden initially because it really requires acquiring skills that most people don’t have. The ability to talk about death and dying, the ability to talk about loss of function, the ability to talk to people about things that most people aren’t comfortable talking about is something that it takes time to acquire and you can’t fast-track it.

Paul:                    No. It takes a special type of personality too.

Susan:                  It absolutely does. That’s what I see is the real beauty and real satisfaction of being a nurse: is being at the bedside, caring for families and patients and really making a difference in their life not just technically, that’s a part of it, but if you ask families, they kind of weigh equally the caring and the technical. They want both and both of those are skills that take time to acquire.

Paul:                    Right. I agree. I’ve had the same conversations with people before too because, just like you, I’ve being this for a lifetime it seems and people will say, “Well, you’re so smart, why don’t you just go get your MD?” and I’m like, “Oh, I don’t think so. First off, I don’t want to be in that end of healthcare. I enjoy the fact that I can do a lot of medical things but also time with the patients.” Just like you, you can educate the patients about what’s going on or talk to them about what to expect and help alleviate their fears and you actually can interact with the patients a little bit more than what physicians can do. Especially nowadays, physicians are pulled in so many different directions more so than nurses, I think. Nurses are burdened with a lot of things too but we still have that expectation that we want to be at the bedside and we push to be at the bedside more so than physicians do.

Susan:                  Right. I think it’s a really exciting time. I know you’re probably seeing this in your organization also but we’re seeing a huge drive toward collaboration between the different organizations. ENA and STN have worked together for a long time, have been complementary to each other in educating and supporting our profession. What I’m finding in the last few years, and I’m really heartened by, is that the physician groups are starting to collaborate with the nursing groups in not only education which we’ve done I think pretty effectively for many years but also in pathway development, guideline development, injury prevention strategies, regulatory stuff, all the forums where we’ve kind of dabbled and touched on as nurses. Now we’re being seen as important partners in the discussions at the table and we’re being pulled in to the basic preliminary meetings to develop collaborative for many of these agendas that have heretofore been primarily physician-driven. We are now partnering with many of them and it’s an exciting time for young people to come into nursing because we build our systems on these shoulders of giants. We’ve had many nurses who are now retired, who have established some of these inroads to make this happen. This is not something that happened overnight. The new nurses coming in to what our profession now is going to benefit so greatly from all the hard work of the pioneers in nursing, we have slowly changed the culture.

Paul:                    I agree. I think too that one thing that both you and I can agree on is that with the years of experience that you have and the abilities that you have technically to be able to care for the patients and do the skills and do the assessment, that has allowed nursing to look better in the eyes of physicians because they recognize that nurses can do these things and they can rely on nurses for what’s going on and they can trust them. That has allowed nursing to actually get a seat at the table because physicians look at nurses more so now than they did even ten years ago as partners or as peers as opposed to a subordinate.

Susan:                  Exactly.

Jamie:                  Really quickly, Susan, what’s the advanced practice version of trauma nurses there – as a clinical specialist or is there an advanced practice, I don’t know, nurse practitioner in trauma care?

Susan:                  I think you see all three actually: physician assistants, you also see nurse practitioners and clinical nurse specialists. I think, for pediatrics, we have nurse practitioners who work in the critical care unit, who are partners with us on care of trauma patients. We have nurse practitioners in the emergency department who are partners with us and caring for trauma patients. We do not have a sustained inpatient census of trauma patients enough to support a nurse practitioner dedicated to trauma in our particular organization because our average daily census is somewhere between three and ten patients. But in an adult acute trauma center where their inpatient census is twenty or thirty, the nurse practitioner model of case management, of being a physician-extender or physician-partner is alive and well. One of the wonderful collaborations between physicians and nurses is caring as a team for a patient population. It works very well in the adult trauma centers. It actually started – one of the trauma centers here in San Diego started that concept many years ago and it works really well. It’s a great opportunity for advanced practice nurses to work in trauma but pediatrics is a little different. We just don’t have enough of the census to support it in our center at least.

Paul:                    Susan, I have a question for you, just along that same line, I know that some universities are now beginning to start nurse practitioner programs that are geared toward emergency medicine, so instead of getting an adult nurse practitioner or pediatric practitioner, you come out with a specialty in emergency medicine, are they doing the same thing for trauma nursing also? Have any university started that at all?

Susan:                  I think there are trauma nurse practitioner programs. I know there are. I think they are generalists, not specific to pediatrics or adults. I actually think that’s a very wise way to go because in our emergency departments, most emergency departments in our state, at least, are at least basic emergency facilities that care for both adults and children. Even if we’re a pediatric center, we do have adults present to us and we do take care of them. So somebody who has an expertise in both adults and peds, I think it’s really a wise approach especially with disasters kind of being very carefully planned for and have been a reality in our world, to have the ability to be able to be a generalist in trauma is a really good thing to do.

Paul:                    I agree. I didn’t know if there is a trauma specialty for nurse practitioner programs. I’m glad to see that there are.

Susan:                  There are. They are just becoming more available. I’m not sure how many there are in the country but I know there are at least a few.

Paul:                    That’s great. That’s awesome.

Jamie:                  Well, I think we’ve kind of gotten to the end of our time. I know all three of us could probably sit and talk about this for quite a while. It’s a fascinating topic. Susan, I know the Society of Trauma Nurses, at traumanurses.org, is that’s correct?

Susan:                  It is. Yes.

Jamie:                  Okay. There’s information if someone’s interested in what it takes to become a trauma nurse, there’s a lot of great information available on your website. I was taking a look at it.

Susan:                  There is certainly and it has a lot of contacts. They can get a hold of any of us and we’re happy to talk to people.

Jamie:                  Well, fantastic. Thanks a lot.

Susan:                  Thank you.

Jamie:                  And Paul, you have your show, emergencynursingtoday.com? You put out bi-weekly and just a great resource in emergency care and what’s going on in emergency nursing.

Paul:                    Thank you, Jamie.

Jamie:                  Yes. It’s great. So that’s one resource. Of course, ena.org for the Emergency Nurses Association also, a resource for people interested in emergency nursing.

Paul:                    Right. Thanks, Jamie, I appreciate being on the show.

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Don’t forget to check out the entire February, 2011 issue of Nursing Notes, featuring a peek inside the specialized fields of emergency and trauma nursing. You’ll find links to resources like the Nursing Campaign’s “A Day in the Life” video which follows emergency department nurse Laurie through her day while she balances family, hobbies, and a second career as an ER nurse, and the Emergency Nurses Association’s latest set of Emergency Nursing Resources.  You can read the entire issue online at www.discovernursing.com and don’t forget to catch our other Nursing Notes Live episode this month where we brought together a group of emergency and trauma nurses to discuss the unique challenges associated with their jobs. You’ll find this and our other podcast episodes at www.NursingNotesLive.com and in the podcast area in iTunes.